For all support requests, please use our Support Ticketing System. Once you have logged a ticket, it will be tracked by one of our staff, and you will receive notification by email which will include your ticket number so you may follow its progress.

To assist us in helping you in a timely manner, please be sure to include your SWREG Order Number with your submission. (if possible)

Amtrak Empire Builder Update 1.1

Please Note: You will be required to enter the keycode you received with your original purchase before installing this update.

Fixes include:

• Conductors View Alpha Channel Fix
• Sound Improvements
• Locomotive Detail and Physics Improvments

BNSF Scenic Route Update 2.01

Please Note: The above patch is only for the Scenic Route version 2.0, and is not compatible with version 1.0.

Fixes include:

• Activity Fixes
• Locomotive Cabview Fixes

BNSF Scenic Route Update 1.1

Please Note: The above patch is only for the Scenic Route version 1.0, and is not compatible with version 2.0.

Fixes include:

• Overall performance increase
• Fixes to activities
• Graphical fixes
  

Santa Fe Seligman Route Update 1.1

Fixes include:

• New and missing cab view displays
• Missing consists in activities
• Updated activity timings