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Please be sure to have as much information available as possible when submitting support requests. This will help ensure a timely response to your query.


 


For all support requests, please use our Support Ticketing System. Once you have logged a ticket, it will be tracked by one of our staff, and you will receive notification by email which will include your ticket number so you may follow its progress.

To assist us in helping you in a timely manner, please be sure to include your SWREG Order Number with your submission. (if possible)



CP Mactier Trainsets Patch 1.1

Please Note: You will be required to enter the keycode you received with your original purchase before installing this update.

Fixes include:

- Shape File and Texture Fixes
- Acitivity Fixes

 

Union Pacific on the Green River Route Update 1.2

Please Note: You will be required to enter the keycode you received with your original purchase before installing this update.

Fixes include:

- Locomotive Geometry and Texture fixes

Amtrak Empire Builder Update 1.1

Please Note: You will be required to enter the keycode you received with your original purchase before installing this update.

Fixes include:

- Conductors View Alpha Channel Fix
- Sound Improvements
- Locomotive Detail and Physics Improvments

 

BNSF Scenic Route Update 2.01

Please Note: The above patch is only for the Scenic Route version 2.0, and is not compatible with version 1.0.

Fixes include:

- Activity Fixes
- Locomotive Cabview Fixes



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